THE SMALL PRINT.
WITHOUT THE DRAMA.

Last updated: 3 November 2026.

Important: These are draft website service terms. Confirm the operating legal entity, insurance cover, cancellation policy, payment arrangements and any other business-specific obligations before publication. Nothing below removes a consumer’s statutory rights.

1. Quotations and bookings

Completing the website form is an enquiry and does not create a confirmed booking. We will assess the route, access, volume and service requested and provide an appropriate quotation. A booking only becomes confirmed when expressly accepted by both parties.

2. The £89 local student package

The advertised £89 package is a consumer price including any applicable VAT for qualifying local Sheffield moves with one van and driver, covering the first 60 minutes from arrival at collection. Time includes loading, travel and unloading. Additional time is £39 per hour, billed in 30-minute increments of £19.50. We confirm whether the journey and load qualify before booking.

3. Additional requirements

Some jobs require an individual quotation. Examples include additional movers, heavy or awkward goods, unusually difficult access, dismantling, multiple journeys, large volumes of possessions and long-distance transport. Any additional agreed service should be clearly described in the quotation.

4. Customer preparations

Customers should accurately describe the belongings and access arrangements, pack items safely, arrange legal parking and ensure premises are available for loading and unloading. For a one-driver package, customers may need to provide appropriate assistance with suitable items. We will not require unsafe manual handling.

5. Changes, delays and cancellations

Please contact us promptly if the date, locations or load changes. Any agreed cancellation, rescheduling, waiting-time or deposit conditions must be clearly communicated before the booking is made and remain subject to applicable consumer law.

6. Liability and insurance

The scope of any applicable insurance and any relevant exclusions will be provided in the booking documentation. This website does not make claims about specific cover limits. Nothing in these terms excludes or restricts liability that cannot lawfully be excluded.

7. Payment

Accepted payment methods, payment dates and any deposit requirement will be stated in your quotation or booking confirmation before you commit.

8. Contact

For questions about a quote or booking, call 0330 666 55 00 or use the contact form.